I recently read this quote by Peter Drucker about how the culture within an organisation trumps all strategies and plans … More “Culture Eats Strategy for Breakfast” – in businesses, homes, personal life, and societies – Episode 82
In this seventh and final segment of “Keeping Your Customers Delighted, While Also Maintaining Your Own Sanity And Joy“, we … More Good Communication is the Key to Everything – Joyful Customer Delight Miniseries Part Seven – Episode 80
Let’s take a deep dive into the sea of feedback and online reviews for conscious business owners. Some of them … More How to Receive and Respond to Feedback and Reviews – Joyful Customer Delight Miniseries Part Six – Episode 79
When you run a conscious business, sometimes people around you can inundate you with well intentioned suggestions. Too much of … More How to Handle Unwanted Advice – Joyful Customer Delight Miniseries Part Five – Episode 78
Placing community at the heart of your business leads to so much fulfilment, joy, and peace of mind. This fourth … More Building a Community Around Your Business – Joyful Customer Delight Miniseries Part Four – Episode 77
Clear and strong boundaries are extremely important for a pleasant long term equation between you and your clients. In this … More Creating Boundaries for Healthy Relationships – Joyful Customer Delight Miniseries Part Three – Episode 76
How you accept orders and communicate with your potential clients is an area of your business that can either be … More Key Practices to Follow for a Smooth Ordering Experience – Joyful Customer Delight Miniseries Part Two – Episode 75
Keeping Your Customers Delighted, While Also Maintaining Your Own Sanity and Joy is a delicate balance. In this miniseries on … More Don’t Undervalue, Overdeliver Instead – Joyful Customer Delight Miniseries Part One – Episode 74
Take a short break in the middle of a busy day. Let this meditation guide you to reset yourself into … More Here and Now: Reset Meditation – Episode 71
Q: “How do you eat an elephant?”A: “No one should be eating elephants, you sicko!” *Grr* 😛 Yes yes, I … More A few simple keys to stop feeling overwhelmed